John Gachora, the chief executive of NCBA Bank, has moved swiftly to block criminal proceedings against him. Instead of appearing before a Nairobi magistrate...
Tag - NCBA
NCBA Bank kept sending a customer’s private account statements and transaction details to a complete stranger long after it had been told the email address was...
NCBA Bank has been forced to pay a customer for repeatedly exposing his private financial details to a complete stranger. This is not a minor mistake that got...
Many Kenyans are once again questioning the conduct of NCBA Bank after the lender announced the auction of dozens of repossessed vehicles belonging to...
NCBA Bank is aggressively marketing a housing product that allows customers to walk into a branch and walk out with a fully financed home project, but behind...
NCBA Bank is once again under the spotlight after findings by the Office of the Data Protection Commissioner raised serious questions about how customer...
It is a scene that has become almost routine for anyone scanning the classifieds or scrolling through social media feeds: a stark black-and-white notice...
Many Kenyans woke up to a stressful day after finding that they could not access one of the services they rely on most. M-Shwari, a platform that many people...
Safaricom’s financial empire continues to grow, but questions around its accountability and reliability are becoming louder. Millions of Kenyans depend on M...
A letter addressed to NCBA Group CEO John Gachora has sparked public outrage after it exposed the human cost of the bank’s delayed transactions involving the...
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