Workers at Maishamart Supermarket in Kakamega have raised new concerns about their pay and working conditions.
Staff say the supermarket does not always give them payslips and that wages remain low even for people who have worked there for many years.
One employee who has stayed with the business for a long time explained that after earlier complaints were made public, the management issued payslips only once.
After that, the practice stopped again. The same worker claimed that some staff who started in 2015 still earn less than KSh 20,000 a month.
These long-serving employees say they train new workers who then receive roughly the same salary.Workers also described very long shifts in the past.
Some said they reported for duty at 8 a.m. and stayed until as late as 3 a.m. A few claimed they slept on boxes inside the supermarket before going home briefly to freshen up and return to work.
Such hours raise questions about rest, overtime pay and basic labour rights.
These reports touch on important issues of fair wages, regular documentation of pay and reasonable working hours.
Under Kenyan labour law, employers are expected to provide payslips and to follow rules on overtime and rest periods.
When these standards are not met, employees can feel insecure and undervalued.Maishamart management has been asked to respond publicly.
Clear information about current salary structures, payslip policies, overtime arrangements and official working hours would help address the concerns.
Transparent communication can also rebuild trust between the company and its staff.
Current and former workers who have more details or documents are invited to share them confidentially. Identities will be protected so that people can speak without fear of losing their jobs.
Accurate information from those who have experienced the conditions firsthand is needed to understand the full picture.Supermarkets play a big role in local communities.
They provide jobs and serve customers every day. When workers feel poorly paid or overworked, the quality of service can suffer and staff turnover may rise.
Addressing the complaints openly is therefore in the interest of both the employees and the business itself.
The situation at Maishamart highlights wider questions about how retail workers are treated in many parts of Kenya.
Consistent payslips, fair pay for experience and reasonable hours are basic expectations.
How the supermarket responds to these latest reports will show whether it is prepared to meet those expectations.
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