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Equity Bank teller accused of stealing over KSh 1.2 million raises questions on bank security

Gilbert Kiptoo Lelon, a teller at Equity Bank’s Kahawa branch in Nairobi, is facing serious theft charges that have shaken public confidence in one of Kenya’s biggest banks.

Lelon is accused of stealing over KSh 1.2 million in two separate incidents last year. On August 11, 2024, he allegedly took KSh 800,000 from Mary Kanini Kamuya’s account, and the following day, he is said to have stolen an additional KSh 454,000 directly from the bank.

These incidents came to light after a thorough investigation, leading to his appearance before Milimani Senior Principal Magistrate Dolphina Alego.

During the court session, Lelon denied both counts of theft. He appeared calm, dressed in a dark jacket, and did not speak much as the charges were read.

Prosecutors argued that because of his position as a teller, Lelon had direct access to the money, making the alleged theft a serious breach of trust.

Magistrate Alego ordered him to remain in custody until August 19, 2025, pending a pre-bail report that will determine whether he can be released on bond.

The case is set for another hearing on August 18, 2025, to review the bail application.

Equity Bank, established in 1984, has grown into a major financial institution serving millions of customers across Kenya and East Africa. It offers a wide range of services, including savings accounts, loans, and mobile banking.

However, cases like Lelon’s highlight weaknesses in internal controls. Tellers handle sensitive customer information and funds, which can make banks vulnerable if proper safeguards are not in place.

The fact that large sums were allegedly withdrawn directly from the bank raises serious questions about how such activities went undetected.

This is not the first time Equity Bank has faced employee misconduct.

CEO Dr. James Mwangi has previously acknowledged issues with staff fraud during company briefings.

He noted that some employees have engaged in unauthorized transactions or neglected duties, resulting in financial losses.

In response, the bank has made staffing changes, including appointing directors to oversee fraud investigations, risk management, and compliance.

David Ssegawa, the Group Director of Human Resources, now reviews daily transactions to catch irregularities early.

Mwangi has emphasized that protecting the bank’s reputation is a priority and has hired external experts to address these issues quickly, showing how costly and damaging such thefts can be.

For customers like Mary Kanini Kamuya, the alleged theft is deeply unsettling. Losing money from a trusted bank undermines confidence and raises the need for stronger safeguards.

In Kenya, where many rely on formal banking for savings and transactions, incidents like these serve as reminders for vigilance.

Customers are encouraged to monitor their accounts closely and report any unusual activity immediately. The case will not only determine Lelon’s fate but also highlight the importance of accountability and trust in Kenya’s banking sector.