What was meant to be a place of healing has become a source of fear and anger for many families in Murang’a County. Over the past weeks, Kenyans have shared painful stories about experiences at Kenol Hospital that they say ended in loss instead of recovery.
The accounts, coming from different people at different times, point to deep concerns about how patients are handled before and after surgery, especially during critical hours.
Families describe situations where patients went in for routine or manageable procedures but never returned home.
According to these testimonies, problems often begin after surgery, when patients are expected to be closely monitored.
Relatives say some patients were left alone for long periods, with no doctor in sight and nurses failing to respond quickly. In several accounts, intravenous fluids reportedly ran dry without replacement, vital signs were not checked, and ward lights were switched off at night, making it difficult for families to notice when patients’ conditions worsened.
One case that has caused nationwide shock is the death of a young child, baby Modan. The child was admitted for a surgical procedure but later died in circumstances the family believes could have been avoided.
According to those close to the case, monitoring equipment was not in use after the operation, and proper post operative care was lacking. Witnesses say the child’s mother was informed of the death in a manner that was insensitive and distressing.
After this story became public, many other Kenyans came forward with similar experiences linked to the same hospital.
Several families claim that delays in medical attention are common because the hospital relies heavily on visiting doctors who are not present overnight.
They say that during emergencies, especially in surgical wards, maternity units, and neonatal sections, patients are left waiting for hours as staff try to reach consultants who are off site. In some cases, relatives report watching their loved ones deteriorate while help did not arrive in time.
There are also repeated claims of deaths linked to anesthesia, misdiagnosis, and weak supervision after procedures. Residents still speak about earlier incidents, including the 2023 death of a 17 year old boy, Eric Mwaura, who reportedly collapsed during surgery and never recovered.
For many in the area, this case remains a painful reminder that the current concerns are not new.Kenol Hospital is officially registered as a twenty four hour private facility and offers services such as inpatient and outpatient care, maternity, surgery, diagnostics, dialysis, pharmacy services, and specialized clinics.
It is also accredited by the Kenya Medical Practitioners and Dentists Board. This status has only increased public frustration, as families question how repeated complaints and deaths can happen in a facility that is approved to operate.
The outrage has led to calls for action from health authorities, regulators, and labour inspectors. Families are demanding independent investigations, suspension of unsafe services, and clear accountability to prevent further loss of life.
In a message addressed to Cyprian Is Nyakundi, the whistleblower said, “Hello Cyprian. You need to dig into serious allegations of medical negligence at Kenol Hospital in Murang’a County. My recent video exposé on the tragic death of baby Modan has blown up.”
The message adds that over 300 comments came in overnight, with dozens of Kenyans sharing stories of patients dying after surgery, lack of resident doctors, ignored pleas for help, newborn deaths, and cases dating back years, including the death of Eric Mwaura.
Screenshots and testimonies shared online continue to grow, with affected families insisting that this is not about one case but a pattern that demands urgent and serious action.
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