A growing crisis has emerged within the Kenya Revenue Authority (KRA) as several major hospitals have terminated their partnerships with the agency’s medical cover scheme, leaving employees in a difficult position.
Notable healthcare providers such as The Nairobi Hospital, Aga Khan Hospitals, and Gertrude’s Children’s Hospital have reportedly severed ties with KRA, creating widespread concern among staff members who now face uncertainty when seeking medical care.
An inside source within KRA revealed to leaked.co.ke about the gravity of the situation, stating that employees have been turned away from these hospitals due to the termination of their medical cover.
“We are facing severe difficulties as we are being turned away at these hospitals,” the source explained.
The news has shaken KRA employees, many of whom had long relied on these healthcare institutions for their medical needs.
What is perhaps more concerning is the apparent lack of communication from KRA’s Human Resources (HR) department regarding the cancellation of these services.
The insider further disclosed that no official notice or guidance had been issued to the affected staff. “We were left in the dark and are suffering the consequences,” the source lamented.
The absence of clear communication from HR has only exacerbated the problem, as employees scramble to understand the situation and find alternative healthcare options.
Many staff members have expressed frustration, pointing out that they are left to bear the brunt of this oversight without any information on how to proceed.
One KRA employee emphasized the urgency of the situation: “We need immediate intervention from the management to address this oversight and provide clarity on what happens next.”
The employee called the lack of response from HR “unacceptable” and stressed that it is causing harm to the affected staff.
KRA employees are calling on their management to step in and address the crisis.
With several hospitals no longer accepting the KRA medical cover, urgent action is needed to ensure employees can access healthcare services.
In addition, employees are demanding an explanation for the HR department’s silence and negligence in handling this issue, which has led to significant confusion and distress.
This situation raises important questions about corporate responsibility and the need for clear communication between employers and employees, especially when it concerns essential services like healthcare.
The current scenario has left KRA employees in limbo, uncertain about their healthcare future and seeking immediate answers from the management.
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